How May We Help You?

Complete this form for support, or send us an email.

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We will get back to you within 2 business days.

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How To Update Your Payment Info

Follow these simple directions to update your name, email, address, or card billing details.

  • Click this link (you'll be taken out of Krysalis Academy to a new website).
  • Enter your purchase email address, then click the blue button.
  • Check your email for a personal access link.
  • Access the hub with a single click – no need to remember your username or password.
  • This button will open a window displaying your details used to register for Krysalis Academy.
  • Click the update my info button.
  • Update your billing information.
  • Click the Save changes button.
  • Our system will send the updated card details directly to your profile in our payment processor.
  • For your security, we DO NOT store your card information.
  • That's it! Email us if you have any challenges or complete the support request form above.