Cancellation Policy Description text Refunds & Cancellations All sales are final. No refunds will be provided for any Krysalis Academy online classes. All cancellation requests must be made in writing. Send an email to firstname.lastname@example.org. Note: You will lose total access to this Krysalis Academy portal and any programs purchased should you wish to cancel your membership. No cancellations of installment payments are permitted for any video class.